Orders are typically processed and handed to the carrier within 1–2 business days. If your order hasn't shipped yet, it may still be in processing at the warehouse.
Once your order is on its way, you'll receive a separate email with your tracking information. If the tracking link doesn't show a delivery date yet, it may be because the carrier hasn't scanned the package — you'll receive an update as soon as they do.
If your order hasn't shipped after several business days, reach out at service@woodpower.com with your order number and we'll investigate with the warehouse.
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